Zendesk has launched new products that create more personal connections between customers and organizations through customer intelligence and deeper analytics.

The feature allows sales teams to read a potential consumer's digital body language before engaging so that the conversation can be tailored and most…

Global content intelligence platform Conductor announced the launch of a new tool that offers a live feed of personalized recommendations for digital marketers.

Adobe Analytics has released new capabilities for its Analysis Workspace platform to enhance how users deliver, discover and visualize data insights.

Analytics platform PlaceIQ announced that it has received a strategic investment from Alibaba Group to scale its operations to meet accelerating market demand.

Grapevine6 and revenue marketing company The Pedowitz Group have partnered to put powerful mobile content tools into the hands of customer-facing employees.

Salesfusion has launched a new managed service program that augments its client's marketing efforts by acting as an extension of their team.

Most marketing pros are happy with how their organization leverages marketing technology, though insufficient budgets and lack of strategy are top roadblocks.