Thane Recalls Half-Million Steam Cleaners Due to Burn Risks12 Aug, 2009 Response This Week
WASHINGTON – The Consumer Product Safety Commission (CPSC) is recalling about 580,000 H20 Mop Steam Cleaners made by Thane International.
The recalled mop is white with a purple water tank and delivers steam through microfiber cloths placed on a cleaning head. The power cord on the appliance can unexpectedly wear down, exposing bare wiring, which can cause electric shock or painful burn to those using the cleaner on their floors.
The company has so far received 18 reports of users being shocked or burned by the steam-cleaning machines.
“Even though the H20 Mop is a UL approved and tested product, Thane felt it was in the best interests of our customers to provide an attachment to the product that would increase the life of the product and eliminate damage to the electrical cord,” says Mark Taylor, president of Thane Direct.
According to the CPSC, the recalled units were made in China and sold directly through TV infomercials, on the televised shopping channel QVC, online at www.Thane.com and by nationwide retailers between June 2007 and December 2008.
CPSC representative Cathleen Riley says, “Thane … they took the right action sending repair kits to consumers.”
She continues, “We do an announcement because the public needs to know … they can also sign onto our recall alerts and then get them by E-mail.”
Each of the models sold for about $100 by the La Quinta, Calif.-based company.
Model numbers affected by the recall are 808.092 and OEM-TV-001 with the following reference numbers printed on the back: 200709198 to 200803148 or H20M1000 to M-H20M1198.
Consumers who have recalled steam cleaners are advised to stop using them and immediately contact Thane for a free repair kit.