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Scott Richards


Article
Support Services: The Right Numbers Add Up to Increased Profitability   15 Jan, 2010
By: Scott Richards

It is commonly understood that toll-free numbers that start with an 800 prefix, versus other prefix alternatives — such as an 888, 877 or 866 — give marketers an advantage, but just how much? And why?

Article
Support Services: Research Proves Memorable Toll-Free Numbers Perform Better   17 Sep, 2010
By: Scott Richards

In a first-of-its kind study, research shows that direct response campaigns that use so-called memorable toll-free numbers deliver double digit increases in terms of both inbound leads and sales when compared to toll-free numbers with random digits.




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