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Support Services

Leaders in teleservices, fulfillment and payment processing weigh in on the best practices when considering the back end of your DR campaign.


Article
Support Services: Does Your Fulfillment Partner Have the Right Technology?   1 Aug, 2013

Technology drives everything in today’s fulfillment operation. System capabilities evolve...More>>

Article
Powerful Triad Helps Create Successful Direct Campaigns    1 Aug, 2013

Historically referred to as a campaign’s “back end,” the fulfillment, teleservices and...More>>

Article
Support Services: High Customer Declines: It Can Be a Good Thing   1 Jul, 2013

For years, marketers have told me how they want to reduce credit card declines so they can increase...More>>

Article
Support Services: Is Your Legal Advertising Causing You Personal Injury?   1 Jun, 2013

Legal advertising has long been a mainstay of television and radio advertising, with personal...More>>

Article
Support Services: Navigating the Retail Shipping Minefield: Drop Shipping   1 May, 2013

This Web Exclusive column is an extension from a story that appeared in the April issue of Response...More>>

Article
Support Services: Navigating the Minefields of Shipping to Retail   1 Apr, 2013

Following are several frequently asked questions we hear from marketers about shipping specifically...More>>

Article
Support Services: The Dreaded Chargeback Article   1 Mar, 2013

In today’s economy, the words you hear resonating from every marketer are, “How do I keep my...More>>

Article
Support Services: Up! Up! And Away!   1 Dec, 2012

Shipping rates are going up — again. FedEx was first of the major freight carriers announcing...More>>

Article
Support Services: The Good, the Bad and the Pretty   1 Oct, 2012

In a perfect DR world, no sale would ever be cancelled. No product would ever be returned. Since...More>>

Article
Support Services: Who Needs Multiple Merchant Accounts? Probably You   1 Aug, 2012

Today more than ever, businesses must put themselves in a secure position by maintaining multiple...More>>





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