Response Magazine Site Response Expo Site Direct Response Market Alliance Site Job Board

 

   Log in
  



Support Services

Leaders in teleservices, fulfillment and payment processing weigh in on the best practices when considering the back end of your DR campaign.


Article
Support Services: DR Partnerships Can Be Fulfilling   1 Aug, 2017

I’ll never forget the first time we made our leap into direct response. More than a decade ago, a...More>>

blank Article
Fulfillment Update: Getting Geeky   1 Aug, 2017

A consumer products company had a good problem: It was using direct response to sell a cell phone...More>>

Article
Support Services: Delivering a Great Customer Experience   1 Jun, 2017

Customers are the lifeblood of every business. But most companies spend the majority of their time,...More>>

Article
Support Services: Manpower vs. Tech Power   1 May, 2017

Have you ever fantasized about having that perfect employee? You know, the one that always does...More>>

Article
Support Services: Get Ready to Set Scale   1 Apr, 2017

A few years back, you took that leap of faith. You consulted the experts, you developed that...More>>

Article
Support Services: Rates on the Rise, Plan Ahead   1 Dec, 2016

Some things are just unavoidable this time of year: holiday shopping lists, contemplating new...More>>

Article
Support Services: Golden Triad: Phone, Web, and TV Driving Revenue Together   1 Sep, 2016

Here’s a wake-up call: in spite of other high-tech communication forms now available, customers...More>>

Article
Support Services: Returns Are Piling Up, but There’s Gold in Them Hills!   1 Aug, 2016

According to a 2015 report by retail analyst firm IHL Group, retailers worldwide lose a staggering...More>>

Article
Support Services: Toll-Free Numbers: Challenge vs. Opportunity   1 Jul, 2016

Hypothesis: most toll-free numbers are chaff. They are seldom noticed, quickly forgotten, and...More>>

Article
Support Services: Panama Canal Extension: The Final Countdown to Change   1 May, 2016

Changes to your shipping, warehousing, and distribution strategies are right around the corner....More>>




©2017 Questex, LLC. All rights reserved. Reproduction in whole or in part is prohibited. Please send any technical comments or questions to our webmaster. Contact Us | Terms of Use | Privacy Policy | Security Seals